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Before the Meeting –30 min
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Arrive 30 minutes before the meeting starts
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Unlock entrance doors (first brother arriving is responsible until you take over)
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Begin monitoring the entrance and all approaching individuals
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Verify sidewalk is free of ice / slip hazards; report any concerns to the auditorium attendant
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Confirm security cameras are operational and begin monitoring
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Establish communication with the auditorium attendant
🔒 Chinese Congregation: KH doors remain locked at ALL times — admit individuals one by one.
During the Meeting
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Keep entrance doors locked at all times; admit only known or vetted individuals
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Kindly ascertain intentions of unknown individuals or those known to cause concern
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Do NOT admit anyone who is aggressive or appears intoxicated
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Assist in coatroom, foyer, and restrooms as needed
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Maintain ongoing communication with the auditorium attendant; report any incidents promptly
Parking Lot Inspections
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+30 min: Inspect parking lot with another trained attendant (bring flashlight) +30 min
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Verify all exterior KH doors are locked during the +30 min inspection
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Notify auditorium attendant before leaving for inspection so he can cover the entrance door
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–15 min: Conduct second parking lot inspection with another trained attendant –15 min
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Verify all exterior doors are locked during the –15 min inspection
After the Meeting
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Monitor entrance until all attendees have left the building
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Arm the security system before leaving
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Close parking lot gates after all cars have left
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Before the Meeting –30 min
✓
Arrive 30 minutes before the meeting starts
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Establish communication with the entrance attendant
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Confirm that trained brothers are positioned near individuals of unknown intention
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Check heating/ventilation and auditorium conditions
During the Meeting
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Warmly welcome people entering the auditorium; seat newcomers with brothers/sisters if appropriate
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Continuously monitor auditorium, stage, and heating/ventilation
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Cover the entrance door during the entrance attendant's parking lot inspections
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Maintain ongoing communication with the entrance attendant; respond to all reported incidents
Handling Disruptions
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Ignore trivial disturbances; pray silently before approaching an agitated individual (Neh. 2:4)
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With at least two attendants, speak calmly with the individual outside the auditorium
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If the person persists, ask him to leave; warn that police will be called if he refuses
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If uncooperative, call the police (use landline if available)
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Inform the coordinator of the body of elders if the situation warrants Service Department notification
💡 For mental-health situations: listen patiently, use a calm tone, respect personal space, avoid arguing, and be ready to exit or call for help if situation escalates.
After the Meeting
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Perform final check of auditorium, restrooms, and lobby to confirm everyone has left
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Confirm all attendees are assembled safely outside (if evacuation occurred)
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Coordinate with entrance attendant; confirm building is secured
Fire Alarm Emergency
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Auditorium attendant investigates to confirm danger
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If danger confirmed: direct everyone to evacuate via nearest exit
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Both attendants follow the Evacuation Plan
Medical Emergency Emergency
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Immediately inform another individual; both go to the scene
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Request assistance from any medical professional present
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Auditorium attendant ensures emergency services are contacted
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If during program: auditorium attendant may advise speaker to pause
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Entrance attendant confirms path is clear for emergency responders
Violent Individual Emergency
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Call police immediately — use landline if possible; no need to warn the individual
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Try to prevent individual from entering; lock and barricade doors if necessary
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Alert all in attendance; instruct everyone to remain calm and silence devices
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If individual enters: use multiple brothers to subdue until police arrive
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Direct attendees to escape routes; encourage leaving all belongings behind
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If evacuation impossible: instruct to hide in locked rooms, block doors with heavy items
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Do NOT activate fire alarm — may direct people toward the attacker
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Inform Service Department promptly after situation is addressed
Bomb Threat Emergency
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Auditorium attendant goes on stage; asks everyone to evacuate quickly and in order, taking belongings
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Contact the police
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Both attendants follow the Evacuation Plan
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No one re-enters until police confirm it is safe
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Elders inform Service Department promptly
Evacuation Plan
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Direct everyone to the exits; assist those with special needs
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Final check: auditorium, restrooms, and lobby — confirm no one remains inside
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Confirm everyone is assembled in a safe location; prevent anyone from re-entering
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Auditorium attendant is the primary contact with emergency responders
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If anyone is trapped inside, relay information to emergency responders